I am an optimist.
I don't think dozens of people need to work on a game like this. You said they weren't doing anything, but there are people who say they've seen the new interface. They may be slowly updating the interface with a small team. When the game's interface changes, the feel of the game will change almost completely. The current interface is ancient.
Besides, in their initial announcements, they mentioned that the coding system is outdated and needs to be modernized. I don't think modernizing the coding system will yield immediate, visible results.
If these two points are achieved, I think BB will make a leap forward:
1) New interface
2) Everything being detailed in the game guide, so you don't have to spend hours browsing forums to learn something (as the new owners have also mentioned)
Btw, they've added a “Show pickup matches” option to the Schedule page
