Hi Marin, regarding training updates etc.
Have yuo ever considered to build a little tool showing everyone where the update currently is? Like a list of the countries in the order of how the update is happening. And once a country is complete, you can see it on that list. I could imagine that this might calm some people down as they can comprehend if the update is running at all and how slow or fast it is.
Of course I don't know if that'd actually work or if not but it may be worth a thought.
I was thinking about the same kind of thing, but something done by the users on a topic.
But if the BBs are willing to do it, it would be even better! ;)