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Bugs, bugs, bugs > The BuzzerBeater Webpage Loading Problem

The BuzzerBeater Webpage Loading Problem

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From: BB-Marin

To: 豹
This Post:
00
265919.5 in reply to 265919.1
Date: 01/08/2015 10:23:58
TrenseRI
II.3
Overall Posts Rated:
35913591
Second Team:
ChiLeaders
Does this problem only affect our Chinese users?

This Post:
00
265919.7 in reply to 265919.5
Date: 01/08/2015 12:16:43
Overall Posts Rated:
55315531
No, it doesn't. I made the same experience especially since Christmas. I even had some days with server timeouts. But overall BB is slower than usual during the last days and weeks.

This Post:
00
265919.8 in reply to 265919.7
Date: 01/08/2015 12:39:58
TrenseRI
II.3
Overall Posts Rated:
35913591
Second Team:
ChiLeaders
We had a lot of pretty heavy calculations going on recently which surely affected the performance of the site. Currently, nothing of that magnitude is running, so, is it still slow?

This Post:
00
265919.9 in reply to 265919.8
Date: 01/08/2015 13:45:14
Overall Posts Rated:
55315531
Yes, even the forum pages without pics are slow.

This Post:
00
265919.10 in reply to 265919.9
Date: 01/08/2015 13:55:57
Neverwinter
CGBBL
Overall Posts Rated:
621621
I had similar experiences in the past, but not recently.

From: 豹

This Post:
00
265919.11 in reply to 265919.8
Date: 01/08/2015 21:55:52
Kerbal Space Program
CBSL
Overall Posts Rated:
2323
Today it's better. In the past seasons, it would be slower when calculations are running in the postseason and we understand that. But it has been several weeks playing with poor game experience and missing a lot of bids, and I have also been told by other Chinese players, so I came here to ask for help. Thanks for concern :)

From: BB-Marin

To: 豹
This Post:
00
265919.12 in reply to 265919.11
Date: 01/09/2015 04:16:10
TrenseRI
II.3
Overall Posts Rated:
35913591
Second Team:
ChiLeaders
Let me know if it happens again. I can only try to determine the cause while it's happening. Thanks for the report, we'll do everything in our power to try and fix the cause.

This Post:
00
265919.13 in reply to 265919.12
Date: 01/09/2015 15:30:57
Overall Posts Rated:
55315531
70 secinds to load form pageith 10 posts, no üics. 25secs from clicking "reply" to the page where I can write my reply. Other websites working in normal speed.

This Post:
00
265919.15 in reply to 265919.14
Date: 01/10/2015 18:35:28
TrenseRI
II.3
Overall Posts Rated:
35913591
Second Team:
ChiLeaders
Yeah, that seems pretty weird. I can work on problems and delays only while they are happening to determine the cause. For that, we need quick reports (via forum and BB-mail).