It’s disappointing, though, to see that while the vast majority of users are patiently waiting and supporting us, a small group of 4–5 individuals continue to post out-of-context comments and unnecessary tags.
If you’ve tolerated the current state of BuzzerBeater for nearly two decades
that for me sounds so insulting and like a slap on the face for the users for having the "audacity" to ask for some feedback from you guys.
I don't know who taught you guys how to deal with your main stakeholders (because that's what the users here are) but you guys are failing miserably.
Yes, we all played this game for 2 decades in its state for the love of the game. We were aware of the problems that the previous team had and their limitations because of the way they worked on this as a side project, but still, they were active in the community, talking with users, discussing ideas, sharing what they plan to do. You guys are a company that invested in this in order to make some money out of it. so .. invest in it.
Again, nobody is talking about any commitments from you at this point, we understand that is hard to do and that you have other projects. but what would cost you to debate ideas ? like for example : "hey guys, we looked over the forums and saw that most of you complain about training, this is the general directions we are looking into, what you guys think?" .. that's not commitment, that's engaging your users and getting feedback.
Just rewriting the code in a new programming language doesn't solve your problems. for sure for some decent new features you need to update the architecture of the game. and how can you do that if you don't map out the new features that you want to come with? or if you maybe already have them in mind, why not discuss them with the users?
C'mon .. you can't tell me that in one year you couldn't come up with anything to show for the users.. that just shows a lack of interest. if you take a junior web designer it will come up with some mockups in 6 months, then you can start the discussion on them. what is technically feasible ? are you serious in this day and age? we are not talking about new features, just UI revamp. So what wouldn't be technically feasible?
i'll tell how all this looks to me, you guys saw a business opportunity to make some money with minimum effort , just redesigning the UI and updating the engine for less maintenance work and call it a day.
Today I received a message that my supporter subscription is expiring, thanking me if I renew for the help growing the game. Well, I won't be doing that as it doesn't look to me like I help growing the game, just giving some money to you guys for nothing. I would rather send that money to BB Justin for his work on the buzzerbeater mobile app.